FAQ
How to cook
For the most nourishing experience, we recommend preparing your ceremonial cacao slowly and with intention. Use 1–2 tablespoons (about 15–25g) of cacao per 6–8 oz of hot (not boiling) milk or water.
Blend or whisk until smooth and frothy. You may add cinnamon, cayenne, or a touch of natural sweetener if desired. Adjust the amount of cacao to find your perfect heart-opening dose.
How should I store my ceremonial cacao to keep it fresh?
To preserve the integrity of your ceremonial cacao, store it in an airtight container or bag in a cool, dry place away from direct sunlight.
Avoid excess heat and moisture. For the richest flavor and potency, we recommend enjoying your cacao within a few months of opening.
Is it available in powder form or pre-chopped?
We offer our ceremonial cacao in solid blocks, available in multiple sizes to meet your ritual needs.
Simply shave, chop, or grate your desired amount before preparing. Keeping the cacao in block form preserves its integrity and freshness, allowing you to work with it intentionally each time you prepare a cup.
How finely should I chop or grate my cacao?
The finer you shave or grate your cacao, the more easily it will melt and blend into a smooth drink.
For the creamiest texture, finely grate or chop before blending with milk or hot water. Larger chunks will simply require more blending time.
Who does your Kosher Certification?
HeartSong Cacao is kosher certified by Angel Parve.
Certificate available upon request ♡
Shipping info
Shipping Rates & Options
Standard Shipping: Delivered within 3-7 business days. Rates vary based on your location and order size. Shipping is free on orders over $144 (US only).
Expedited Shipping: Need your coffee sooner? Choose expedited shipping at checkout for delivery within 2-3 business days.
Tracking Your Order
Orders are processed and shipped within 1-2 business days after payment is received. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Need Help?
If you have any questions or concerns about your order, our customer service team is here to help. Reach out to us here and we’ll be happy to assist you.
Why our ceremonial cacao stands out
Ethically Sourced, Sustainably Grown
We care deeply about where our cacao comes from and the hands that tend it. HeartSong partners directly with Guatemalan growers who honor traditional cultivation methods, ethical exchange, and reverence for the land. Each batch is thoughtfully sourced and prepared to preserve its integrity so what reaches your cup is pure, potent, and aligned. This is cacao that is good for your heart, good for the farmers, and good for the Earth.
Small-Batch Roasting for Peak Freshness
Quality over quantity always.
Each batch of HeartSong cacao is produced in small quantities to preserve its integrity, potency, and freshness. This intentional, hands-on approach allows us to honor the process at every stage — from fermentation to traditional toasting — so what reaches you is vibrant, alive, and deeply nourishing.
Commitment to Community
HeartSong was born from a desire to restore connection — to land, to lineage, and to one another.
Though we are in our foundational chapter, we are building toward a future that includes direct giving and community initiatives. As we grow, so will our impact.
For now, each cup shared is part of that ripple — a small act of love moving outward.